SUBSCRIPTION FAQS


What will I get in my Kit?

Subscription Kits Items
Kit A
  • 3 Tees
Kit B
  • 2 Tees
  • 1 Hoodie
Kit C
  • 1 Tees
  • 1 Hoodie
  • 1 Long Sleeve

How Much?

Subscription Kits Monthly Price
Kit A $49
Kit B $64
Kit C $74

Do I get to pick the style or graphic?

Unfortunately, no. Each Kit is hand picked by our dedicated crew and curated to your selected subscription.

How many items do I receive?

Each subscription Kit come with 3 items.

Can I cancel anytime?

Yes! You may cancel your subscription at any time from within your account, or by contacting our support team via email at  hello@lafamiliammxiv.com

When will my Kit ship?

We process and ship your first Kit the day you sign up.

If you subscribe before the 25th your shipping cycle begins on the 1st of the next month.

If you subscribe after the 25th your shipping cycle will skip a month and start after the skipped month .

See chart below:

Before the 25th
Sign Up Day Shipping Cycle Start
Jan 1 - 25 Feb 1
Feb 1 - 25 Mar 1
Mar 1 - 25 Apr 1
Apr 1 - 25 May 1
May 1 - 25 Jun 1
Jun 1 -25 July 1
July 1 -25 Aug 1
Aug 1 - 25 Sep 1
Sep 1 - 25 Oct 1
Oct 1 - 25 Nov 1
Nov 1 - 25 Dec 1
Dec 1 - 25 Jan 1
After the 25th
Sign Up Day Shipping Cycle Start
Jan 25 - 31 Mar 1
Feb 25 - 28 Apr 1
Mar 25 - 31 May 1
Apr 25 - 30 Jun 1
May 25 - 31 July 1
Jun 25 - 30 Aug 1
July 25 - 31 Sep 1
Aug 25 - 31 Oct 1
Sep 25 - 30 Nov 1
Oct 25 - 31 Dec 1
Nov 25 - 30 Jan 1
Dec 25 - 31 Jan 1

When will my card be charged?

We charge your card the day you sign up.

If you subscribe before the 25th your billing cycle begins on the 1st of the next month.

If you subscribe after the 25th your billing cycle will skip a month and start after the skipped month .

See chart below:

Before the 25th
Sign Up Day Billing Cycle Start
Jan 1 - 25 Feb 1
Feb 1 - 25 Mar 1
Mar 1 - 25 Apr 1
Apr 1 - 25 May 1
May 1 - 25 Jun 1
Jun 1 -25 July 1
July 1 -25 Aug 1
Aug 1 - 25 Sep 1
Sep 1 - 25 Oct 1
Oct 1 - 25 Nov 1
Nov 1 - 25 Dec 1
Dec 1 - 25 Jan 1
After the 25th
Sign Up Day Billing Cycle Start
Jan 25 - 31 Mar 1
Feb 25 - 28 Apr 1
Mar 25 - 31 May 1
Apr 25 - 30 Jun 1
May 25 - 31 July 1
Jun 25 - 30 Aug 1
July 25 - 31 Sep 1
Aug 25 - 31 Oct 1
Sep 25 - 30 Nov 1
Oct 25 - 31 Dec 1
Nov 25 - 30 Jan 1
Dec 25 - 31 Jan 1

What if an item is missing from my shipment?.

If an item is missing from your shipment, please contact our support team via email at hello@lafamiliammxiv.com

Returns and Exchanges?

We currently don't offer returns with our subscription Kits.

You may exchange items due to size-related issues within 30 days of receiving them.

All items must be received in unworn condition, with no stains, tears, or visible signs of use or they will not be accepted. to start the exchange process please contact our support team via email at hello@lafamiliammxiv.com

My Question is not on here.

We're glad to help. Send us an email at hello@lafamiliammxiv.com